Kinetic.
Industry — Dental & Medical Clinics

Your front desk does three jobs at once. New patients don't stand a chance.

Your front desk staff are good. They're just doing three jobs at once. When a new patient calls about a treatment while your receptionist is checking in the 10 o'clock and handling an insurance query — that call either waits on hold or goes to voicemail. And 85% of people who reach a dental voicemail don't leave a message.

Patient no-shows cost the average independent dental practice $150,000 per year. Most of that loss is preventable.

See it book a patient
What we build

We build AI agents that handle the volume your front desk can't. New patient inquiries answered at any hour. Reminders that actually reduce no-shows. Review requests sent automatically after every visit. A booking agent live on your website at 10pm when patients are deciding.

No-show rate0%Average independent dental practice — equates to ~$150K/year per practice
No-show reductionUp to 30%With automated multi-channel appointment reminders
Speed wins0%Of patients book with the first practice to respond to their inquiry
After-hours inquiries0%Of all patient communications happen outside business hours
The four hidden costs

Four leaks in every clinic. All of them fixable.

Most practice owners feel these problems but don't quantify them. Once you do, the case for automation makes itself.

The no-show

A patient books two weeks ahead. Life happens — they forget, feel better, can't find childcare. They don't call to cancel because that's friction. Multiplied across 20 patients/day at a 19% no-show rate, the revenue impact is not small.

The new-patient inquiry that goes cold

An inquiry arrives at 8:30pm Tuesday. Your front desk sees it 9am Wednesday. By then they've booked with whoever responded fastest — 78% of patients choose the first practice to reply.

The review drought

Great clinical work, happy patients — but almost no one leaves a Google review because nobody asks. Reviews are the currency of local healthcare SEO and you're not collecting them.

The after-hours inquiry no one sees

Patients research between 8pm and midnight. 11% of all patient communications happen outside business hours. With voicemail and a contact form, you're invisible during the hours future patients are most actively deciding.

AI services for clinics

Four AI systems. Each solves a specific admin problem.

Service 01

AI Booking Agent — 24/7 new-patient intake

Available on your website at any hour. Answers treatment questions, completes intake (contact, insurance type, treatment of interest), and books the first appointment directly into your practice management system. Patients who research at 10pm can book at 10pm.

Learn more →Service 02

AI Receptionist — overflow & after-hours calls

When your front desk is at capacity, the AI picks up. Handles routine inquiries (hours, location, insurance, treatment info), books appointments, and escalates urgent concerns to your on-call line. Never a voicemail, never a hold queue.

Learn more →Service 03

Reminder & No-Show Reduction Automation

Automated multi-channel reminders at 72hr, 24hr, and 2hr before each appointment. Patients confirm or reschedule in one tap — no phone call required. Practices using this sequence reduce no-shows by up to 30%. We can custom-build this for your practice — see our Custom AI Agents page.

Learn more →Service 04

Google Review Generation — auto, post-appointment

Two hours after each appointment is marked complete, an automated message goes to the patient with a direct link to your Google Business Profile. Sent at the right moment, when the experience is fresh. We can custom-build this for your practice — see our Custom AI Agents page.

Learn more →

HIPAA note: All AI systems built for dental and medical clients are designed with HIPAA awareness. We do not store protected health information (PHI) in the AI layer. Patient communications are handled without transmitting clinical data. Final HIPAA compliance responsibility rests with the practice — we'll discuss your specific configuration on your free call.

Case studies

Real outcomes. Real numbers.

Case Study 01 · Austin, TX

Bright Smiles Family Dental

The problem: 3-dentist practice, 60 patients/day, 22% no-show rate (~13 empty chairs/day). New-patient inquiries seen the next morning. Front desk spending 90 min/day on confirmation calls.

What we built: AI Booking Agent on website + Reminder & No-Show Automation, Dentrix-integrated. Booking trained on all three dentists' specialties, accepted insurance, and appointment types. 72hr SMS / 24hr voice / 2hr SMS sequence. Auto review request 2 hours post-appointment.

  • No-show rate: 22% → 15% in 60 days
  • 31% increase in new-patient bookings from website
  • Front-desk confirmation calls down by 80 min/day
  • 61 new Google reviews in 90 days · 3.9★ → 4.6★
Case Study 02 · Nashville, TN

BackCare Chiropractic

The problem: Solo chiropractor, part-time receptionist 3 days/week. New inquiries lost on the 4 days nobody was at the desk.

What we built: AI Receptionist for inbound calls and web inquiries on the 4 unstaffed days, integrated with practice management software.

  • 4-day receptionist gap eliminated — 100% of inquiries handled same-day
  • New-patient bookings from web up significantly
  • Owner reclaimed evenings previously spent returning calls

Names anonymised at client request. Numbers are real.

Clinic FAQ

Common questions from practice owners.

Our systems are designed with HIPAA awareness. We do not store protected health information (PHI) in the AI layer, and patient communications are handled without transmitting clinical data. Final HIPAA compliance responsibility rests with your practice — we'll walk through your specific configuration on the free call.

Yes — Dentrix, Eaglesoft, Open Dental, and Jane App are all supported for booking, appointment lookup, and reminder triggers. If you use a different system, tell us on the call and we'll confirm compatibility within 24 hours.

No. The AI is trained to handle administrative and informational requests only — booking, treatment information, insurance questions, hours, and location. Anything clinical is routed to your team or your on-call line.

The booking agent collects insurance information at the point of intake (provider, plan, member ID) so your front desk has it before the appointment. Full real-time eligibility checks are an optional add-on through supported integrations.

Typical deployment is 7–14 days from kickoff. The AI is trained on your treatment menu, providers, hours, and policies. We test it end-to-end with you before going live and tune it during the first two weeks.

Let's talk

Book a 15-minute call. Leave with a real plan.

We'll show you exactly what an always-on AI agent looks like for your business — what it says, how it guides customers, and what it costs. No pressure, no jargon.

Book a free 15-min call

Taking on 3 new clients this month. US & Canada only.